Midway firmly believes in striving for excellence. We’re dedicated to maximizing customer satisfaction from our owners and guests alike, thereby increasing your property value and revenue in turn!
Improve Your Bottom Line, Increase Your Peace of Mind
Simply stated, our dedication to the customer experience and maximizing your property’s potential are unrivaled in the field. Excellence is always cultivated in the details, so we ensure that all Midway units are immaculately maintained and professionally cleaned by our in-house team before each and every guest. We also inspect each unit after check-out to ensure that your vacation home is kept secure and damage-free.
We also utilize advanced management software — including dynamic pricing tools to keep ahead of the latest market trends — to charge the highest possible rates during each season, thereby minimizing any gaps.
Are you ready to turn your property into a true investment? Midway will keep your home in pristine condition, and typically sees an occupancy rate of 85-95% throughout the year — start your free rental evaluation today!
The Top 10 Reasons to Choose Midway
1. No Set-Up Fees
2. Our Unbeatable Digital Marketing
Midway will list your property on our own website and across rental platforms such as VRBO/HomeAway, Airbnb, and Booking.com, reaching millions of customers across the world searching for vacation rentals in Hawai’i. We are also premium partners with VRBO/HomeAaway and Airbnb, guaranteeing your listing’s spot at the top of the page for maximum exposure.
3. Midway Maximizes Your Income
Our team will coordinate and adjust your rental rates with our dynamic pricing software, helping us to target the highest rates and adjusting rapidly to seasonal changes, and current market conditions to maximize the annual returns on your investment, year after year!
4. We Offer Instant Online Booking 24/7
No wait times here — our website is optimized to provide guests with immediate quotes and accepts reservations at any time: 24 hours a day, 7 days a week.
5. You’ll Receive Detailed Monthly Statements and Direct Deposit
As an owner you’ll receive detailed monthly statements—including a breakdown of your property income, taxes, expenses, and net revenue—and receive direct deposit of all your revenue into your account. No muss, no fuss!
6. Our Customer Service Simply Can’t Be Beat
Your guests will receive consistent, outstanding customer service from the day they book their vacation to the moment they leave. Midway attends to their every need, so you can kick back and watch the money roll right in.
7. Midway Keeps Your Property at its Sparkling Best
Maintaining your property’s condition is our top priority! Let us coordinate all your repairs and upgrades to keep your home looking its best and ready to receive travelers the world over — and keep it sparkling clean whenever you come back to enjoy your unit!
8. We’ll Handle Every Aspect of Your Guest’s Experience
We keep the “home” in vacation homes! The quality of your guests’ experience directly correlates to your bottom line, which is why Midway handles all your customer’s inquiries with top-tier customer service at all times — not to mention making sure your home is well-stocked with all the essentials for their stay.
9. We Have Our Own Housekeeping Team
That’s right! Midway has our own housekeeping company — a well-trained and dedicated full-time cleaning crew that works hard to keep your unit spotless for each new guest. Our crew works 365 days a year to keep your investment looking primed and proper in every season. We also utilize a professional laundry company with high-powered, high-temperature services to ensure your unit is kept fresh and clean.
10. You’ll Feel Secure with Our Damage Protection Plan
After your guests depart, our team performs a thorough damage inspection to check for missing furniture, scratches, and other signs of wear and tear to make sure your home is maintained in excellent condition. Midway provides a stress-free way of renting your home by providing up to $1,000 in damage protection and $1,000,000 in liability coverage on each and every booking. We also screen all our guests for any red flags to safeguard your investment.
How Does Midway Vacations Market My Property?
To kick things off, Midway will professionally stage and photograph your rental in advance of being listed. From there, we’ll place your property on our own website and across the top rental platforms on the web, such as VRBO/HomeAway, Airbnb, and Booking.com, reaching millions of customers across the world. Midway is also a premium partner with VRBO/HomeAaway and Airbnb, guaranteeing your listing’s spot at the top of the page for maximum exposure.
In addition, Midway coordinates the rental rate in conjunction with competing properties, seasonal changes, and current market conditions to maximize the annual returns on your investment — and with 24/7 booking, we make it easier than ever to keep your unit occupied and your bottom line growing.
FAQ For Property Owners
Is Midway Vacations insured?
Yes, we are insured for General Liability, with an E&O policy and for Cyber-Crime.
Do you offer travel insurance for guests?
Yes! Guests have the opportunity to purchase optional travel insurance via General Travel Insurance Protection at checkout, covering them in the event of a medical emergency, weather delays, or additional complications.
What will it cost to list my property?
We may ask that your property be deep cleaned upon entering our program before your first guests arrive:
- Studio $250
- 1 bedroom $300
- 2 bedroom $375
How much are the ongoing management fees?
We collect a 20% management fee of the gross rent from the total revenue.
What’s included in the management fee?
Please see the list of our included services under “About Us.”
Are there restrictions on how often you can stay at your own property?
Absolutely not! We will never limit the amount of nights you can use the property for yourself.
What are some of the normal expenses incurred by the rental program?
Normal wear-and-tear will necessitate periodic maintenance and small repairs to keep your property looking its best. Midway provides quarterly deep cleanings and carpet cleanings, replacement of pillows, comforters, and mattress pad/protectors, along with other household inventory items necessary for the comfort of your guests.
What about cleaning services, linens and maintenance?
Your guests pay the cleaning fee for our team prior to their arrival. As an owner, if you or your own personal guests are looking to enjoy some time at the property, you will only be billed the cleaning fee to make sure your next guests will check into a perfectly clean unit, and this can be easily subtracted from your revenue proceeds. Additionally, Midway will do a deep cleaning of your unit every four months, which is vital to the ongoing satisfaction of your guests and the presentability of your home (this will be charged to you as the owner).
Will I be able to see confirmed reservations?
Yes! Transparency is key in building a long term relationship with our owners. You’ll have Owner Portal access to view all reservations made for your property.